Terms and Conditions

Welcome to woollana.com!
These terms and conditions outline the rules and regulations for the use of this Website.
By accessing this website we assume you accept these terms and conditions. Do not continue to use woollana.com if you do not agree to take all of the terms and conditions stated on this page.

1. Seller:
BIRAI OÜ
Estonia, Tallinn, Retke tee 14-30, 13415
Sales tax identification number: EE100938289
Email: info@woollana.com

The purchaser is the consumer who places the order and is designated in the following as the Purchaser.
By accepting these Conditions, the Purchaser confirms that they have read the terms of the Sales Contract, agree to them and will follow them.

Purchasing Goods and placing orders in the e-Store
2. Orders
2.1. Presentations of goods at the woollana.com online store do not constitute binding offers. By activating the button “BUY NOW” you place an order to woollana.com to buy goods. When you place an order to purchase goods from woollana.com, we subsequently will send you an e-mail, which confirms the receipt of your order. This e-mail is only a confirmation that we have received your order. It does not constitute an acceptance of your order. Your order is only accepted, and a contract is only concluded, when we dispatch the respective goods to you and when we have sent a regarding e-mail confirmation to you.
2.2. woollana.com may refuse to accept your order, particularly if an item is unavailable or if you have failed to pay invoices for previous deliveries. In case we do not accept an order we shall inform you. We accept orders only in quantities that correspond to the typical needs of an average household.
2.3. Only consumers older than eighteen years may place an order at the woollana.com online store.
2.4. Prices at the woollana.com online store are indicated in EURO. The prices are inclusive of legally applicable value-added tax (“VAT”) but do not include delivery and shipping costs. Delivery and shipping costs do accrue as indicated separately.
2.5. Until finally placing your order by activating the button “BUY NOW”, you may identify and correct input errors at any time. For this purpose, please activate the Button “SHOPPING CART”. Then please check and, if necessary, correct errors by deleting and/or updating your order.
2.6. The language of the contract is English. This means that we only conclude contracts in English language.

3. Delivery, shipping costs, withdrawal and returns
3.1. Woollana.com provides shipping worldwide.
3.2. The delivery charge for each may vary with each country.
3.3. Delivery time worldwide from 10-20 business days.
Delivery time in Europe is from 2-5 business days.
3.4. Consumers have a fourteen-day right of withdrawal.
You have the right to cancel this contract within fourteen days without specifying any reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

If you withdraw from this contract, we are obliged to refund all payments we have received from you, including delivery costs (with the exclusion of any additional costs arising from the fact that you have chosen a type of delivery other than the most economical standard delivery offered by us). For this refund, we will use the same means of payment used by you in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this refund. We may refuse repayment until we have received the goods back.

4. Payment
4.1. The price for the sale of goods is the price as depicted at the time you placed your order. Accordingly, subsequent change in price has no effect on orders already placed.
4.2. We accept payments by credit card (Visa and MasterCard) or by PayPal. We do not accept any other methods of payment.
4.3. In case of payment by credit card, we reserve the right to check the validity of you credit card, its credit status in relation to the order value and whether your address data is correct. We may refuse orders depending on the result of the checks.

5. Collection and use of data
5.1. Personal data which is made known to us in the course of our business relationship with you, e.g. your name and contact details, is saved and used by us solely for the purpose of fulfilling the contract. We only pass on your data to the delivery company commissioned to carry out the delivery, insofar as this is necessary for the delivery of the items concerned. For processing payments, we pass on your payment data to the bank commissioned with handling the payment in question.
5.2. By accepting these General Terms and Conditions, you consent to us passing on your personal data, i.e. your name and address, for the purpose of performing a postal address validation/correction.
5.3. If you no longer consent to your personal data being saved or if the data concerned is no longer correct, we shall, upon receiving a corresponding instruction, arrange for your data to be deleted, amended or blocked within the framework of the statutory provisions. You may withdraw your consent at any time with future effect. Please notify us by e-mail (info@woollana.com).
5.4. Further details on data processing, such as what happens when you visit our website, are regulated by our privacy policy.

6. License
Unless otherwise stated, BIRASI OÜ and/or its licensors own the intellectual property rights for all material on woollana.com. All intellectual property rights are reserved. You may access this from woollana.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from woollana.com
Sell, rent or sub-license material from woollana.com
Reproduce, duplicate or copy material from woollana.com
Redistribute content from woollana.com

7. Email Communication
By making a purchase on the Site or otherwise creating an account on the Site, you understand that we may send you communications or data regarding our products and services. You agree to receive such communications from us. Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s).